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Secured Payment Protection


DEPOSIT TO ESCROW HOLDING ACCOUNT
Your payment is submitted to a bonded, legally authorized, third party custodial escrow holding account. The escrow agent simply holds your funds in a protected trust account pending successful completion of the prearranged transaction.

This assures you of receiving, as well as approving the merchandise before payment is made to the seller.

"HORROR STORY"  Click here to read a recent e-mail detailing one client's predicament

The escrow agency charges a custodial fee of $50 on purchases up to $10,000* for this protective service.
Simply put, we don't get your money until and unless you're completely satisfied.

THE ESCROW TRANSACTION:

  1. Buyer and Seller agree to terms of the transaction, including a description of the merchandise, sale price, inspection period and shipping information.
  2. Seller submits selected diamond to independent gemological laboratory for DDV©.
  3. Buyer submits payment to Escrow Agent for protected custodial holding.
  4. Escrow Agent notifies Seller of confirmation of collected funds.
  5. Verifying laboratory will package and ship the diamond with all paperwork directly to the Buyer.
  6. The Buyer, upon receipt of the diamond has a seven day inspection period.
  7. The Buyer notifies Seller and Escrow Agent of satisfaction and authorizes Escrow Agent to release funds to the Seller.
  8. If the Buyer is not satisfied with their selection within the seven day period, they are to notify the Seller and the Escrow Agent of intent to return the merchandise and request instructions for return.
CHECK
We accept personal checks, certified checks, and cashiers checks.
All checks must be cleared by the issuing bank prior to shipment of the diamond.

BANK WIRE TRANSFER
This is a simple bank to bank transfer of funds. We will provide all banking information necessary to conduct the bank wire transfer if you select this option. This method of payment is handled through your branch bank and you will be responsible for any fees incurred.

Credit Cards are not an acceptable form of payment.
The alarming increase in online identity theft and fraudulent use of credit cards has received a great deal of press coverage. Unfortunately the incidence of internet fraud perpetrated against online merchants has also increased exponentially.
In order for us to maintain our low prices, we must protect against these methods of fraud.
This, coupled with the 2% to 3% merchant discounting costs, makes it necessary for us to 
maintain a no credit card policy.


*for purchases in excess of $10,000 the fee is 1/2% of the purchase price.
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